E-commerce Business Analyst
Dr. Max is the leading omnichannel pharmacy chain in Central Europe. We currently operate in 6 countries (Czech Republic, Slovakia, Poland, Romania, Serbia, and Italy), with further expansion plans across Europe. We invest strategically in digital products and have built a team of experienced e-commerce professionals. We are the number one ePharmacy in the Czech and Slovak Republics, creating a unified technological and knowledge platform for all our European markets. Would you like to join a meaningful and high-impact project where your work makes a real difference? This is your opportunity to influence the future of digital healthcare commerce in Europe!
Required education: University Degree
Required languages: Czech or Slovak, English (advanced)
Employment form: Full-time work
- Take ownership of a designated product area as a senior business analyst within the product team
- Translate business needs into well-structured, actionable requirements and solution proposals
- Act as a strategic partner to the Product Owner – participate in prioritization, development, and long-term vision, while bringing your own ideas to the table
- Continuously evaluate the effectiveness of implemented solutions through data analysis and business intelligence
- Communicate with stakeholders across 5+ countries, balancing shared goals with market-specific requirements
- Conduct GAP analyses and define system and process improvements
- Collaborate closely with development teams – read and understand technical documentation, API specs, and Swagger definitions
- Confidently defend and explain your proposed solutions with clear logic and data-driven arguments
- Contribute to the continuous improvement of both our products and our analytical practices
- 4+ years of experience in business analysis, ideally in e-commerce or digital product environments
- Ability to quickly grasp complex contexts and take ownership of assigned topics
- Strong business mindset with the ability to communicate across both technical and non-technical stakeholders
- Experience working on multi-country solutions and tailoring approaches to different markets
- Confidence to present and defend solutions, supported by logical reasoning and relevant data
- Understanding of system integrations (like ERP, warehouses, retail, finance, …), and ability to work with technical documentation and APIs
- Hands-on experience with Agile methodology (backlogs, user stories, sprints) while being supported by MS tools (Azure, …)
- Analytical skills and experience in working with data tools (BI/reporting/Google Analytics)
- Experience in regulated environments is a plus
- Fluency in Czech and English
- Working for the largest pharma retail company in CEE with great expansion plans
- To be responsible for a global-level role with an impact on the business as a whole
- Space for professional growth within the growing organization
- To be part of a rapidly growing and dynamic department known for its fun, social atmosphere and innovative spirit, where collaboration and fresh ideas are celebrated
- Attractive financial compensation (salary and bonuses)
- Flexible working hours, possibility of home office
- 5 weeks of holidays, discount in Dr. Max pharmacies, fully paid Multisport card, meal coupons, contribution to free time activities and many other benefits
If you are interested in this opportunity, please send your CV to groupHR@drmax.eu
Dr. Max Group is a European pharmaceutical concern owned by Penta, an investment group established in 1994, operating primarily in the countries of Central and Eastern Europe. Their offices are located in Prague, Bratislava, Warsaw, and Limassol. The business areas of Penta Investments include long-term investing in healthcare, financial services, retail, manufacturing, media and real estate development. The companies of Penta’s portfolio employ more than 43,000 people, with more than 15,000 professionals working in healthcare. The group’s assets value reached €14 billion in 2022.